The Social Media Monthly

Three Tips for Confronting and Dealing with Business Rumors Most business owners are thrilled when people are talking about their company. Whether it’s devoted customers...

How To Keep Your Online Customers Coming Back For More Customer retention is important for a number of reasons. Not only does word of mouth...

How Your Business Can Recover From A Break-In Physical break-ins and online security breaches pose an ongoing threat to small enterprises, and the consequences of...

Three Ways Reputation Management Is Changing HealthcareBy Andrew Rainey Today, healthcare consumerism and patient experience are changing the healthcare industry. In the past, a healthcare...

Brand Image vs. Brand PersonalityBy Stephen Reed Businesses and their brands are more like people than they might appear at first, especially when it comes...

Why Cybersecurity Is Essential for Online Business The emergence of online retail options has been brilliant for business, and even firms that don’t necessarily sell...

Marketers Who Have Recently Suspended Advertising On Google’s YouTubeBy Bob Liodice There is no more important asset for a marketer than the brand. Brands are...

What President Trump Could Learn From the Marines About Effective CommunicationBy Justine Constantine One of the first things you learn in the Marine Corps is...

Social Commerce: The Proverbial Foot Traffic By Akbar Jaffer In the days of brick-n-mortar stores, the mantra was location-location-location. The right location meant higher foot traffic,...

Research Identifies Influence 2.0 As Key To Modern Enterprise Growth In partnership with TopRank Marketing, Traackr teamed up with Brian Solis at Altimeter, a Prophet...