Why Is Social Media Detox Important?

Social Detox
Why Is Social Media Detox Important? Detox - it is the most important word that can drive the development of social media into a whole different way. Today we can no longer think about a world without the internet or social media channels. However, put...

The Facebook and FTC Face-Off: Implications for the Future of Social Media

The Facebook and FTC Face-Off: Implications for the Future of Social Media By Chris Olson The Cambridge Analytica scandal, in which the UK-based consulting firm exploited Facebook’s social media business model to influence the 2016 US presidential election, raised the ire of several advocacy groups who...

Whistleblower Petition Alleges Facebook is Deceiving Shareholders and Public About Terror and Hate Speech on its Website

Whistleblower Petition Alleges Facebook is Deceiving Shareholders and Public About Terror and Hate Speech on its Website A whistleblower supported by the National Whistleblower Center (NWC) has filed a petition with the Securities and Exchange Commission (SEC) alleging that Facebook is likely violating securities laws that prohibit publicly-traded...

Congressional Staff Love To Tweet, But Wary Of Social Media and Fake News

Congressional Staff Love To Tweet, But Wary Of Social Media and Fake News, Says New Poll A new Public Affairs Council/Morning Consult poll reveals that congressional and federal agency staff are drowning in news, data and persuasive arguments. Although they are frequent users of Facebook, Twitter and other...

Eliminating Customer Frustrations with Self-Service Options

Eliminating Customer Frustrations with Self-Service Options When questions or problem arise, customers and their providers or vendors have the same objectives – getting issues resolved as quickly as possible and to customers’ satisfaction. There is little that erodes brand power more than poor customer service,...