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What the New Facebook News Feed Means for Your Privacy Settings
What the New Facebook News Feed Means for Your Privacy Settings
As you’ve probably heard by now, Facebook rolled out its new News Feed last week, which...
Strategic Insights from Feedback via Social Media
Strategic Insights from Feedback via Social Media
By
Dr. Gary Edwards
Big data is here to stay. Companies have access to more information than at any other...
4 Steps to Fielding Negative Customer Feedback via Social Media
4 Steps to Fielding Negative Customer Feedback via Social Media
By
Dr. Gary Edwards
There is no question that social media has become the channel of choice...