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Superstorm #Sandy: A Real-World Disaster, Socially Shared

Superstorm #Sandy: A Real-World Disaster, Socially Shared By Rose de Fremery Superstorm Sandy wrought unprecedented destruction on the New York metropolitan area this week, barreling up the...

Inside Job: Why Dealing with “Difficult” Colleagues Will Lead to Happier Customers

Inside Job: Why Dealing with “Difficult” Colleagues Will Lead to Happier Customers By Ron Kaufman Too often, organizations promise satisfaction to external customers and then allow internal politics...

DEMO Africa Day One: Innovation Stirring in Nairobi

DEMO Africa Day One: Innovation Stirring in Nairobi By aRose de Fremery Greetings from Nairobi, where the first ever DEMO Africa Conference began yesterday. Day One of...

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